www.mcmastertek.ca

Support Packages

We offer monthly support packages that scale to the needs of our clients. On-demand remote desktop and telephone support for your people and devices.

Peace of mind knowing that your computers are up-to-date and secure, advice on I.T. needs, and someone to call should challenges arise.

       
  Bronze
Silver
Gold
  McMaster Technical Services McMaster Technical Services McMaster Technical Services
Remote & Telephone Support
Advice and support of your I.T.
Client access to remote desktop
VPN Connection
Monthly preventative maintenance    1 hour/month  2 hour/month
Critical offsite backups up to 15GB up to 25GB up to 40GB
Support PC's and/or Macs 3 5-8 9-15
       
Monthly Cost *
$ 99.00 $ 179.00
$ 320.00 +
 * Plus Tax Basic support for homes
and small business.
Onsite and Remote support for the whole office. Large office and remote employee support.
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ADDITIONAL BENEFITS / SERVICES

Why a monthly support package

  • Preventative maintenance is key in keeping your computers running smoothly for as long as possible, preventing down time and high costs of replacing hardware.
  • We support computers, networks, servers, websites, and mobile devices. All of your I.T. needs handled smoothly and efficiently from a single source.
  • Additional onsite support for all packages is billed at $80 per hour, onsite visit minimum time changes with packages.